Know Your Service Terms

Welcome to Eagle RO Service. By accessing our website or booking our services, you agree to the following Terms and Conditions. Please read them carefully before using our website or requesting any service.

1. Acceptance of Terms

By using our website or booking a service, you agree to comply with these Terms and Conditions and all applicable laws and regulations.

2. Services

Eagle RO Service provides RO water purifier repair, servicing, installation, uninstallation, filter and membrane replacement, Annual Maintenance Contracts (AMC), and related maintenance services. Service availability may vary depending on your location.

3. Booking & Appointments

• Customers are responsible for providing accurate contact and address details.
• Service appointments are subject to technician availability.
• We reserve the right to reschedule appointments due to unforeseen circumstances.

4. Service Charges

• Inspection, repair, spare parts, and labor charges will be explained before work begins.
• Additional charges may apply if replacement parts are required.
• All payments must be completed after the service is provided unless agreed otherwise.

5. Spare Parts & Warranty

• We use genuine or high-quality compatible spare parts whenever available.
• The warranty is applicable only on eligible repairs and replacement parts as specified on the invoice.
• The warranty does not cover damages caused by misuse, accidents, electrical fluctuations, water damage, or unauthorized repairs.

6. Customer Responsibilities

Customers should ensure easy access to the RO water purifier and provide a safe working environment for our technicians during the service visit.

7. Cancellation Policy

Customers may cancel or reschedule appointments by informing us in advance. Repeated cancellations or missed appointments may affect future booking availability.

8. Limitation of Liability

Eagle RO Service is not responsible for delays caused by natural disasters, transportation issues, power failures, or other events beyond our control. Our liability is limited to the value of the service provided.

9. Website Usage

All content on this website, including text, images, logos, and graphics, is the property of Eagle RO Service and may not be copied, reproduced, or distributed without prior written permission.

10. Privacy

Your personal information is collected and handled in accordance with our Privacy Policy. We do not sell or share your information with unauthorized third parties.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Updated terms will become effective immediately after publication on our website.